How to connect to your workspace
Sign in to the customer portal, choose your workspace and click Launch — or set up a remote desktop client on Windows or Mac.
Resources
Resources, Guides & FAQ
Everything you need to know about running TallyPrime on TallyCloud — from licensing to printing.
Getting started
Guides
An overview of the most common tasks. Our support team will walk you through any of them.
Printing from the cloud
Set up remote printing so invoices and reports print on the printer attached to your own computer.
Uploading your company data
Prepare your Tally data folder and share it with our team securely for migration into your workspace.
Adding and removing users
Invite team members, assign them to a workspace and disable access when someone leaves.
Restoring from a backup
Pick a restore point in the portal, confirm the restore and track the job until it completes.
Using your Tally licence on cloud
What you need to know about configuring your existing TallyPrime licence in a cloud workspace.
FAQ
Frequently asked questions
Do I need my own Tally licence?
Yes. You need a valid TallyPrime licence. Bring your existing licence, or we can help you get one. TallyCloud provides the hosting, not the Tally software licence.
Is TallyCloud part of Tally Solutions?
No. TallyCloud is an independent cloud hosting service for TallyPrime. It is not affiliated with, endorsed by or sponsored by Tally Solutions Pvt. Ltd.
Can you move my existing Tally data?
Yes. Our assisted migration moves your company data into your cloud workspace. You validate the data and approve go-live, and you keep an independent copy of your source data until you accept.
How often is my data backed up?
Every workspace is backed up automatically each day and the latest 7 restore points are retained. You can request a restore from your customer portal and track it to completion.
Who owns my data?
Your data remains yours. It is stored in a workspace isolated for your organisation and you can export your company data at any time.
How many users can use one workspace?
Each plan includes a set number of users with a maximum you can grow to. For larger teams, choose Multi-User, VPS, CA or Dedicated Cloud.
Can I print to my office printer?
Yes. Remote printing sends invoices, vouchers and reports from your cloud workspace to the printer connected to your own computer.
Which devices can I use?
Windows PCs, Macs, laptops, tablets and phones. You can launch your workspace from the customer portal in a browser or connect with a remote desktop client.
What internet speed do I need?
A stable broadband or 4G connection is usually enough for day-to-day accounting work, as only screen updates travel over the network — not your full data files.
Can I run other software with Tally?
Yes, on Business Cloud. Approved Windows applications such as Microsoft Office can run alongside Tally. Additional applications are reviewed before installation.
Is there a free trial?
Yes. Self-service plans start with a 30-day free trial so you can test performance, printing and access with your team.
How do I cancel?
Monthly plans have no long-term lock-in. You can cancel from your customer portal; export your data before the service end date. See our Cancellation & Refund Policy for details.
Still have a question?
Our team is happy to help you choose a plan or plan your move to cloud.